Frequently asked questions
What is the return policy?
We have a 14-day return policy. Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
To start a return, you can contact us at modistedesigns@gmail.com.
Is cork actually durable?
Absolutely. Cork fabric (often called cork leather) is surprisingly rugged. It has a honeycomb cell structure that makes it resistant to abrasion, tearing, and friction. It allows you to carry daily essentials without worrying about the wear and tear associated with traditional fabrics.
Will the cork dry out, crack, or crumble?
No. This is a common misconception! We use high-quality cork fabric that is treated and adhered to a backing to ensure flexibility. It bends and moves just like animal leather and will not crumble or crack over time.
Is cork waterproof?
Cork is naturally water-resistant due to a waxy substance in the cells called suberin. Your bag can handle rain without staining or soaking through. While we don’t recommend submerging it in a pool, it handles weather beautifully.